At Oliv Epicurean Grill , we strive to give every guest an outstanding experience. If you are not completely satisfied with your food purchase, please contact the Oliv Epicurean Grill location from which it was purchased to discuss a credit or replacement. All, credits or replacements are at the discretion of the restaurant manager and must be disputed in the same day when the purchase has been made. All payments are final. Sorry, no refunds.